FatFruit Privacy Policy

At FatFruit, we understand that your personal data is valuable and sensitive, and we are committed to protecting it at every stage of your relationship with us. This Privacy Policy explains how we at FatFruit collect, use, store and safeguard your information when you visit fatfruit.com, register an account, make a deposit, or request a withdrawal. By creating an account or browsing fat fruit casino, you agree to the practices described below.

Who We Are

FatFruit is operated by Metlait SRL, registration number 3-102-911867, registered at El Guayaval, Residencial La Campina, Casa Numero Q-11, Cartago, El Guarco, Tejar, 30801, Costa Rica. We operate under licence No. ALSI-202509073-FI2 issued by the Government of the Autonomous Island of Anjouan, Union of Comoros, under the Computer Gaming Licensing Act 007 of 2005, supervised by Anjouan Licensing Services Inc. Our affiliate programme is Deeplogic Partners. Please note that our licence does not permit us to offer services in Australia, Comoros, France, the Netherlands, Spain, the United Kingdom, the United States or FATF-blacklisted jurisdictions, and FatFruit casino is not available to residents of a wider list of restricted countries.

Information We Collect

When you register at FatFruit, we collect a range of personal details necessary to open and maintain your account, process transactions, and comply with our regulatory obligations.

• We collect your name, date of birth, email address, phone number and residential address at registration.
• We gather account currency preferences, including CAD, AUD, NZD, NOK and supported cryptocurrencies such as BTC, ETH, USDT, LTC and DOGE.
• We record deposit and withdrawal history, including the payment method used, such as Visa, Mastercard, Skrill, Neteller, ecoPayz or crypto wallets.
• We track your gaming activity, including bets placed, bonuses claimed, and wagering progress, to manage your account and improve our services.
• We may request identity verification documents, including passport details, identity cards, proof of residence and source-of-funds statements, in Latin or Cyrillic script.
• Where documents cannot be supplied in those scripts, we may require video verification showing you presenting the relevant documents.
• We collect technical data such as IP address, device type, browser information and login timestamps to detect fraud and multiple accounts.

How We Use Your Data

Our Vegas-style entertainment platform relies on your data to deliver a safe, personalised, and compliant gaming experience. We at FatFruit use your information to verify your identity, process deposits and withdrawals, administer bonuses such as our welcome package and VIP rewards, and communicate important account updates. We also use your data to detect and prevent fraud, including identifying overlapping IP addresses between accounts, which allows us to confiscate funds and suspend access where multiple accounts are found. Our FatFruit systems also use your data to tailor promotions, such as Monday Melon Madness, Fruity Fridays and our Lucky Box prizes, based on your account activity and VIP tier.

Legal Basis for Processing

We process your data based on the necessity to perform our contract with you, to comply with legal and licensing obligations under our Anjouan licence, and, where applicable, based on your consent for marketing communications. You may withdraw consent for marketing at any time without affecting the processing necessary for your account operation.

KYC and Verification

We may require identity verification before processing any payout, and we may hold refunds or withdrawals until verification is complete. If we are unable to reach you by email or phone within two weeks of a withdrawal request, we may lock your account for failing KYC. We reserve the right to treat any winnings, whether from bonuses or real-money play, as forfeited if complete KYC information is not provided within 40 days of our request. Refusal to supply documents, or discrepancies between your documents and account data, allows us to close your account and confiscate the funds held in it.

Sharing Your Information

We do not sell your personal data to third parties. However, we may share your information with:

• Payment processors handling deposits and withdrawals through Visa, Mastercard, Skrill, Neteller, ecoPayz, MiFinity and cryptocurrency networks.
• Identity verification providers who assist us in confirming your age and identity.
• Regulatory authorities, including the Offshore Finance Authority of the State of Anjouan, where required by law.
• Our affiliate programme, Deeplogic Partners, for tracking referral activity where applicable.
• Fraud prevention services that help us identify duplicate or suspicious accounts.

Cookies and Tracking

We use cookies and similar technologies on fatfruit.com to remember your preferences, maintain your session, and understand how players interact with our site, including the fatfruit casino lobby, live dealer sections and VIP Club pages. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect site functionality.

Data Retention

We retain your personal data for as long as your account remains active and for a reasonable period afterwards to comply with our legal, tax and anti-money-laundering obligations. Accounts that remain dormant for six consecutive months are charged a monthly administrative fee of at least EUR 10 while the balance is positive, and we retain the associated records in accordance with our regulatory requirements even during dormancy.

Data Security

We at FatFruit apply industry-standard technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. Our FatFruit infrastructure includes encrypted transmission of sensitive data, restricted internal access controls, and regular security reviews. Despite these measures, no system can guarantee absolute security, and we encourage you to use strong passwords and avoid sharing your login credentials with anyone.

Your Rights

Depending on your jurisdiction, you may have the right to access, correct, or request deletion of your personal data. You may also object to certain processing activities or request a copy of the data we hold about you. To exercise these rights, please contact our support team, available 24/7 via live chat with human agents, email at [email protected], or through our Instagram and Telegram channels.

One Account Policy

We allow only one account per player. Multiple accounts lead to termination and suspension of all payouts. Our platform may be used for personal purposes only, not for commercial profit, and access is permitted only from 18 years of age or the legal age applicable in your country of residence.

VPN Usage

We do not permit the use of VPNs or similar tools to disguise your location when accessing FatFruit casino. By registering, you confirm that you are not using a VPN, and any attempt to circumvent our geographic restrictions may result in account suspension or forfeiture of funds.

International Transfers

As an international operator, we may transfer your data outside of your home country to process payments, verify identity, or operate our technical infrastructure. Wherever such transfers occur, we take reasonable steps to ensure your data continues to receive an appropriate level of protection.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We encourage you to review this page periodically. Continued use of our services after changes are posted constitutes your acceptance of the revised policy.

Contact Us

If you have questions about how we handle your personal data, please reach out to our support team at [email protected] or through our 24/7 live chat. We at FatFruit are committed to addressing your privacy concerns promptly and transparently.